07-20-2023 06:15 AM
I have low-light mode with Ambient EQ already configured the way I like it, and it works great UNTIL the alarm starts. Because I’m in the medical field, my alarm is often set for the middle of the night. When the alarm starts, the hub gets bright (as it should).
08-01-2023 02:37 PM
Hi Nishant3,
This is not the experience we want you to have; let us help you. A few questions: when did your issue begin? Were there any recent changes made? Was it working before the way you wanted it to?
It would help a lot if you could do a sequential reboot instead of a simple reboot:
Also, you can try to turn the ambient EQ on or off and control the brightness. Here’s how:
Keep us posted.
Best,
Dan
08-04-2023 02:40 PM
Hi there,
I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
Thanks,
Juni