03-05-2023 11:45 AM
I recently had a power outage, for like a 1 min(which happens at least twice a month) and every time it happens, my nest hubs (2nd gen) just stops turning on. If I switch the power adapters with other nest hub 2nd gens I have in my home, it begins to work. Sometimes when I leave it unplugged for like 3 days and then plug it back in, it begins working again.
I don’t understand why I doesn’t just turn back on right away. I use all my nest hubs all the time, and they are my main source of time.
03-10-2023 08:58 PM
Hi lighx,
Thanks for reaching out.
We're sorry to hear about this experience. Could you tell us if your devices are directly plugged in to a power source? Make sure that it is not plugged in to a power strip so it can get enough power.
Also, do you happen to remember when and where did you purchase your Google Nest Hub device?
Best,
Princess
03-13-2023 11:34 PM
Hey lighx,
I just wanted to follow up on this. Let us know if you still need help, and we're happy to further assist you.
Cheers,
Muddi
03-14-2023 11:45 PM
Hi lighx,
Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi