Nest Hub Gen 2 problem

[Cliff13]

My problem is that I purchased a Nest Hub from Google. When I was activated I accidentally hit the French button now everything is almost in French. The manual in the nest is all in French, I don't understand anything in French. I wanted to put it back in Dutch but I can't. Now I'm using the nest without me knowing what I'm doing because I don't understand the manual.

Can you help me!? Don't want to send this product back to get my money back because I'm happy with the nest. Just want to use it right

Thank you, I'm waiting for your response."

[JillG · Accepted solution]

Hi @Cliff13 

Factory reset it and set it up again using the language you need.

On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting

[Cliff13]

Hi JillG,

Thank you for your great answer, now i can finally use my product with full force.

I am very vey happy and pleased, i can tell you that.

Thanks for your time, knowlege and ofcourse your kindness for helping me out a jam.

Respect God Bless.

[JillG]

Glad to get that update!  Anytime you have a question just make a new post here in the Community- we are here to help!

Jill

[Juni]

Hi folks,

@JillG, thanks for the help.

@Cliff13, thanks for posting. I’m glad your issue is resolved now. I'll mark this case as resolved.  Give us a shout if something comes up — you know where to find us!

Cheers,

Juni