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Nest Hub Max constant wifi Issue

michaelbourke
Community Member

Any suggestions to solve almost daily wifi disconnection issues with my hub max.  I have nest cameras that never disconnect so I don't see any reason to suspect network rather than device.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@michaelbourke 

You could temporarily relocate your Nest Hub Max closer to a Wi-Fi access point, just to determine whether Wi-Fi signal strength in the Hub's current location is the problem.

Muddi
Community Specialist
Community Specialist

Hey michaelbourke,

 

Thanks for reaching out. I appreciate @MplsCustomer for helping here.

 

I know how it feels when you're having connectivity issues on your Google Nest Hub Max. These can be caused by several factors such as network congestion, distance of your Nest Hub Max and your WiFi router, and outdated Nest Hub Max's firmware version. Let's go ahead and try the steps above and see if that improves the behavior of your Nest display.

 

Let us know how it goes.

 

Cheers,

Muddi
 

Muddi
Community Specialist
Community Specialist

Hi there,

 

It's me again. I want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

LovelyM
Community Specialist
Community Specialist

Hello michaelbourke, 

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community.

Regards,
Lovely