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Nest Hub Max locks up after swiping from bottom to access functions


At least a half dozen times now, our Nest Hub Max, just a couple of months old, locks up after we swipe up from the bottom to turn the camera off or on.  Sometimes it locks up when swiping down to close the functions, so we've quit swiping down and wait for the background screen to return.  Other times it locks up after starting or stopping the camera.  When this happens, the only recourse is to unplug it and plug it back in after a minute.  It happened twice today.


Community Member

Same Issue many blank screens and crashes forcing me to unplug and replug the device as the only solution

Community Specialist
Community Specialist

Hey folks,


Thanks for visiting the Community.


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.


We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. 


Hope this helps!