Nest Hub Max won't display Local Temp or AQI

[TechAddiction]

My Nest Hub Max has stopping displaying Temperature and AQI for at least 8 or more months. It will randomly come back and then go away again. My other non max display's and one other Nest Hub Max display works fine. I have tried de-selecting the settings for photo and Google Art but nothing seems to work. Reboot does not fix it as well.

[Juni]

Hi TechAddiction,

Thanks for posting and for being a step ahead of us. 

This is not the experience that we wanted you to have, let me help you out. It looks like you've already done a good amount of troubleshooting with this issue. You can do a full reset and set it up again as a new device then observe if this will make any difference. Check the steps below. 
 

Before you do the reset check the steps below:

1. If you have a Nest aware subscription, save important footage from the device’s video history.  
2. Make sure the device is plugged into a power source that’s tested and functional.
3. Remove the device from the Google Home app.
   • Open the Google Home app .
   • Tap and hold the device's tile.
4. Tap Settings  Remove device Remove.

Reset the device:

1. At the back of the device, press and hold (long press) both volume buttons for about 10 seconds.
2. The Google Assistant plays a sound to confirm that the factory reset started.

Keep me posted.

Thanks,

Juni

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best, 

Princess