Nest Hub Partial Black Screen

[xxxPEGAxxx]

My Nest Hub's screen is partially black. It's still responsive to touch and the voice assistant works, but after many reboots it still comes up with a black screen.

[xxxPEGAxxx]

Besides Factory Reset which I've read has not fixed the issue for many. Is there anything else I can try?

[tajennifer]

Hi xxxPEGAxxx,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Nest Hub's partially black screen. I appreciate the information provided and the steps that you already tried. But don't worry; help is here. In this case, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Best regards,
Jenny