01-12-2022 11:18 AM - edited 01-12-2022 11:26 AM
Hi ,
My Nest hub started having screen burn in issue in 3 months before. The device was kept in same location and untouched. Vertical lines appearing 95% of the screen. Upon checking online many have same issue reported. Appears to be a manufacturing defect.
Device was bought in 2019
01-12-2022 12:21 PM
Escalated to the Google team for you!
01-19-2022 06:23 PM
Hi ak12345,
Thanks for posting, and appreciate your help @Ashepherdson.
I know how challenging it is when you're experiencing issues with your Google Nest Hub. We need to gather additional details to further assist you with this problem. Please fill up all the information needed on this link so we can reach out to you privately.
Let me know once done.
Cheers,
Muddi
04-01-2022 06:06 AM
Hi Muddi,
I filled the form long back. But no one contacted me. I've again submitted it today
04-01-2022 03:59 PM
Hey ak12345,
Thanks for the update. We got the form you've submitted. We'll be reaching out to you via email and let's continue working on your concern through that channel.
Cheers,
Muddi