Nest Hub Setup on Different Wifi

[tay28]

I’m a currently at University and am looking to use my Nest Hub, however I need to use a different network than the one my phone is on to connect my nest hub as the network I am on uses a username and password and the other network I can’t use on my phone. Is there a way to make this happen? If not what should I do?

[tajennifer]

Hi tay28,

Thanks for posting. I'm sorry to hear that you're having this issue with your Nest Hub and your phone not connecting because they're not on the same network. I understand how frustrating this situation can be. But don't worry, I can help. In this case, let me explain that the Google Home device needs to be connected to the same Wi-Fi network as the device you're trying to set up. You can check the "Guide set up tool" for guidance through the process.

As an additional resource you can check the "Set up your Google Nest or Home speaker or display" article for detailed information.

Please let me know if you have more questions. I'll be happy to help.

Best regards,

Jenny