Nest Hub Unable to do Maths

[rpbyett]

Lately we have been having problems with our Nest Hub 2nd Gen in the kitchen - asking it a relatively simple maths question such as 'hey google, whats 353 divided by 4' it pauses then says 'i doent know how to help but i found these answers on search.' I noticed that when asking the question it the text on the screen says 'whats 3 5 3' then it stops. I have tried this on our other Nest Hub 2nd Gen and our first Gen - all of them are doing the exact same thing. Yet, asking the Hub Max it answers the question with no problem at all. Is / has anyone else had this issue?

[Juni]

Hi rpbyett,

Thanks for reaching out. I apologize for the inconvenience you're experiencing. We'll work together to identify the cause of the problem and find a solution. A few questions: when did it begin? Were there any recent changes made? Also, what steps have you taken so far?

Let’s try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest Hub and Google Nest Hub 2nd gen.

Regards,

Juni