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Nest Hub Volume Automatically Lowers

TropicanaHannah
Community Member

I want to use the GoogleHub display in my bedroom as a white noise machine at night. Right now we have an infant in the room with us and I want to be able to turn it up earlier in the evening to cover up the hustle and bustle in the house. 

Every time I turn it above 29% volume, in about 10 seconds, it adjusts back down automatically. I’ve tried everything I’ve read in the forums so far: rebooting, cleaning it, disconnecting Bluetooth, double-checked all routines, etc.

The only thing I can figure is I set “night mode” at some point in the past. But now I feel like I’m crazy because I absolutely cannot find that setting, even following the directions from Google and other pages. It seems like it’s been removed? I am super irritated. I have tried to toggle off “do not disturb” but it seems to automatically turn back on also. Help.

6 REPLIES 6

TropicanaHannah
Community Member

After some reflection and a little bit of sleep (I do have an infant), I asked Google to turn off night mode and it did. It seems to have resolved the issue.

 

My folly was I was trying to figure it all out from the app side. I didn’t want to wake the sleeping baby or my husband and so it didn’t occur to me to give it a command. Still, maybe confusing that this toggle seems to now be absent from the app interface.

Juni
Community Specialist
Community Specialist

Hi TropicanaHannah,

 

Thanks for posting and for being a step ahead of us. 

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Note: On Google Nest Hub, night mode will only affect the device volume as the screen should automatically dim based on the Ambient EQ sensor

 

Thanks,

Juni

amcclean
Community Member

I have an iPhone and the night mode is missing. I found an old android device and when I turned if using that the volume went back up and is still up . Find an android device and try that. 

Princesss
Community Specialist
Community Specialist

Hi folks,

 

@amcclean, thanks for your suggestion. That is really helpful.

 

@everyone, let's try the steps suggested by @amcclean and let us know if this will work on your end.

 

Keep us posted.

 

Best,

Princess

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Juni and Princess.

 

Thanks,

Archie

Azarco
Community Specialist
Community Specialist

Hello everyone,

 

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity. 


Regards,

Alex