09-03-2021 01:47 AM
When I click on to open YouTube on my Nest Hub, the recommendations it shows me are mostly conspiracy theory content.
I can scroll through the list and perhaps only find two or three items I would actually watch. Apart from one or two suggestions which I might eject (like a dog training video), the list is mostly VERY different from the recommendations I would see when I login to YouTube on my browser or phone.
Here’s current examples (logged in with the same account):
How are these recommendations in the Hub so wrong, and how do I fix this?
I have sent feedback to Google, but nothing changes.
02-16-2022 08:40 AM - edited 02-16-2022 08:45 AM
I have a the same issue and was curious if you have a youtube brand account I have an open support case with google and was hoping to give them references to other cases with similar issues to see if that would help expedite a change
you can check by seeing if you can switch your "account" to a brand account (which is actually tied and part of your google account but thats what im trying to get help with)
here is a link to some instructions
https://support.google.com/youtube/answer/3046356?hl=en&co=GENIE.Platform%3DDesktop
below I have included links to other threads that have issues with switching youtube accounts in case any of the answers listed in those threads help you and or to show nest/youtube/google this is an issue being experienced by multiple users
02-16-2022 08:39 PM
@k9play I do have a youtube brand account, but it's not being used for my youtube browsing.
All my youtube browsing through my Google Home / Nest devices goes through my personal Google account.
03-24-2022 03:02 PM
Hey all,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help with your YouTube app suggesting content you do not want to watch? Please let me know if you are still having trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
03-31-2022 11:06 AM
Hey all,
I wanted to check in and see if you are still in need of any help with your device and the YouTube app? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
04-05-2022 12:49 PM
Hey all,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
04-06-2022 10:30 AM
Hey all,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake