My Nest Hub suddenly turned off and become a black screen. I tried a lot of advice on the google website. None resurrected the device screen. I did unplug and re-plug it in (10 times) and did not help either. I've had it for just over a year and this has only just started about a week ago. Looking forward to a solution.
Have you factory reset the hub yet?
On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Let me know if this works for you please
So if your encountering black screen on boot, good luck if you don’t have warranty.
This is Google’s reply to me, after the device bricked itself with nothing done to it.
Thank you for your patience. I further looked into this issue, and unfortunately there is nothing else I can do. I apologize for the bad news.
If you have any other questions or concerns regarding this issue and situation, please contact the support team again and refer to your Case ID. Thanks again.
First, thank you Ashepherdson for answering this thread!
Hello seltam45, just wanted to check in. Has your issue been resolved or is your Google Nest Hub still not responding? Let us know, we're here to help!