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Nest Hub can connect to calls but can't receive calls

Spud1
Community Member

Nest hub connect to calls but can't receive calls 

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello Spud1,

Thanks for reaching out to the Speakers and Displays Community forum. We'd love to help.

A few questions: were you able to receive calls on your Google Nest Hub before? If yes, when did this issue start? Have you tried any troubleshooting steps?

Google Nest Hub and other Google Nest devices can only receive video calls made using Google Meet or Zoom and carrier calls made using Google Fi, Google Voice, Taiwan Mobile, Telecom Italia or Telstra. If your carrier is not among these providers, then accepting incoming calls is not supported on your end. Check out this support website for more information.

Keep me posted.

Kind regards,
Lovely

LovelyM
Community Specialist
Community Specialist

Hello again Spud1, 

I'm checking in to see if you still need help. Don't hesitate to tell me if you have other questions or concerns. I want to make sure you're all good now.

Best, 
Lovely

Dan_A
Community Specialist
Community Specialist

Hey there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Cheers,

Dan