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Nest Hub connects to bluetooth speaker, but no sound output

ionut23
Community Member

‎05-13-2024 06:24 AM

Hello guys,

I recently got myself a Nest Hub (2nd Gen) and I have issues making it play sound through a Samsung Soundbar R4-Series.

The connection to the soundbar is successful, both within the Home app and also on the Nest Hub and I can see it paired in the settings and also see that it is  set as a default device for audio playback in the app, but when I go in Youtube's settings for output devices I cannot see my soundbar there.

 

The issue is that the sound comes out of the Nest Hub, not the soundbar. 

 

I tried recreating the scenario with a different bluetooth enabled device and was not successful. The Nest Hub successfully paired and played audio through my JBL-Go 3 speaker.

Do you know why this happens with the soundbar and how it could make it work?

 

I appreciate you helping me!

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aguilarmateo
Community Member

‎05-16-2024 10:59 AM

Hi Iansnakebite,

 

Sorry to hear the situation that you are experiencing connecting the Samsung Soundbar R4-Series with the Nest Hub, I understand this can be frustrating, but I'm here to help! This article will guide you through connecting your Samsung Soundbar with Nest Hub:

 

Follow this article in order to connect the speaker. Connect third-party smart home devices in the Google Home app

 

If you're still unable to connect, contact Samsung customer support for further assistance.

 

If you have any questions let me know. 

 

Best regards, 

Chris

 

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