11-03-2021 11:24 AM
I've had 5 Nest Hubs, Nest Doorbell, Nest Thermostat, and several Nest mini's for almost 3 years with no issues. In the last 3 weeks, the Hubs will constantly display "check internet connection". I have had the same internet and network setup the entire time. I have a Unifi system and it's updated and rebooted monthly. No other devices have an issue with Wifi or connectivity.
I have tried everything I can think of.
- new Wifi network
- separating the 2.4 and 5Ghz bands
- changing one Wifi setting at a time to see if it has an impact
- reset and moved Hubs around several times
- the only thing that has worked is moving a Hub to another Wifi router completely, this makes no sense because everything was working for the last 3 years.
12-24-2021 09:12 AM
I am having a similar problem but it's with initial setup. I keep getting check internet connection even though every other device can reach the internet via my router. The only way I can get my Google Nest Hub connected is to use my phone as a hotspot and the Google Home app on my tablet to set it up. When I try to change the WiFi network on the hub to my router, same error. Google says it's my ISP and my ISP says it's Google.
02-02-2022 11:39 AM
Hey all,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
02-04-2022 10:33 AM
Hey all,
I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.
Best regards,
Jake
02-08-2022 12:37 PM
Hey all,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
02-09-2022 10:39 AM
Hey all,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake