Nest Hub does not show Home controls

[Penchochki]

I have 2 Nest hubs in my home. I've been using the first one for more than a year without any issues. Yesterday I received the new one and tried to set it up with my iPhone. For some reason after the initial setup, the nest hub was showing the menu in French and the only visible tab was Photo frame.

After several attempts to start it up properly, I decided to go through the initial setup on my old Android phone. Surprisingly everything went well after the first attempt with an Android phone, but this morning the Hub is acting even weirder. Now some of the Tabs are in French, others in English and the Home control tab is not detecting anything in my house... I am attaching photos from both hubs in my home to compare.

Here is an old locked thread with the same issue, so you have an unfixed bug for more than a year, which is unacceptable... Please take that seriously, I am extremely disappointed with the way you handle customer feedback and software issues!
https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-Hub-2-cant-find-anything-in-Home-C...

System firmware version: 309385
Cast firmware: 1.56.309385
For both devices

[Princesss]

Hi Penchochki,

Thanks for visiting the Community.

We're sorry to hear about this expereince with your Google Nest Hub. A few things we'd like to ask-- when did you notice this? Has this been working before?

Let's go ahead and try to perform a complete reset to your Google Nest Hub and see if there would be any changes on its behavior. Once done, set it up and let's try first to use English US as your language.

Keep us posted.

Best,

Princess

[Penchochki]

The device is brand new, happened after the first setup.

No changes in the behavior after reset.
Changing the google assist language to English US helps for a few days, then French is set again by itself.

[Princesss]

Hi Penchochki,

Thanks for checking. If you have purchased your Google Nest Hub from a store, you can ask for a replacement to get a replacement device real time. However, if you purchased it from Google Store you may fill out this form so we can replace it.

Best,

Princess

[Muddi]

Hey Penchochki,

I just wanted to check if you still need help with your device? Feel free to update the thread, and we're glad to further assist you.

Cheers,

Muddi

[Muddi]

Hi Penchochki,

I haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi