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Nest Hub has become incredibly slow

davidSand
Community Member

My Nest hub has become incredibly slow. I have tried a factory reset, and have tried connecting it to different networks, as well as moving it closer to the router. I use google wifi and the hub is less than a foot away from the nearest puck (with strong speed and mesh), and it is still incredible slow to respond to commands, and often just times out.  it was running perfectly until about a month ago, I've tried everything but can't get it working again. 

it is running;

software version 40.15.3.############

Cast Firmware: 1.56..285344

OS: 4.20210608.1..1146047

 

HELP PLEASE!

4 REPLIES 4

frenzelma
Community Member

I have the same issue.  very slow lately.  20 second delay on everything

Veronica1
Community Member

Hello! I'm having the same issue. Google hub has become very slow to respond to 'hey Google' and now also stutters when replying

Sander_I
Community Member

Same issue here, it looks like it's getting worse over time. Reset doesn't work at all.

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake