Nest Hub not working with voice command

[Borche]

I had a 1st gen but sent it back as soon as the problems started. It did not respons at the first command, but the second was OK.

I bought a new one 2nd gen but it doesnt respond - just says “something went wrong, try again later.

please help.

[Ianandjean]

Same problem for last 24hours..I've re installed app.rebooted Google mini.... she still tells me after long pause sorry there seems to be a glitch try again in a moment... keeps doing that ..or there is a problem...help!!!!! Hubby wants to throw her out the window!!!!!!!!

[Borche]

As Long as it is the device he wants to throw out the window 😂

I changed the language in the app to another and then back to my language, it worked a bit better.

[Ianandjean]

Thanks 😊 just done that so far she talking and obeying us immediately....Time will tell..thank you

[Borche]

I have already done it all.

[Juni]

Hi folks,

Thanks for posting here in the Google Nest Community.

I’m glad that your Nest Hub’s are responding fine after that step. Continue to observe and let us know if you will encounter it again. We are here to help.

@RachelGomez123, thanks for the help.

Regards,

Juni

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

[Borche]

ATM it works, with help from Your staff on Facebook Messenger.

it could be the connection between 5G and 2.4G or that my internet had s setting that could interrupt it. Just weird it started only a month ago and wasnt a problem before

[Juni]

Hi there,

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.
 

Thanks,

Juni