Nest Hub screen with horizontal lines

[sabber08]

Hi, my nest hub screen appeared with horizontal lines out of no where. We had wifi connection issue previously and we didn’t re-connect our nest hub for a couple of days and suddenly the lines appeared. I did factory reset and it still is the same. I did not drop the device at all. Any solutions to it? 

[Jimmy_J]

im having the same issue on my Hub Max.  just screen problems out of nowhere and google has been absolutely zero help.

[Dan_A]

Hi folks,

Thanks for posting your concern in the Community. Let's check it out.

@sabber08, we appreciate you doing the factory reset, isolating our concern. Follow the steps below to upload a photo.

@Jimmy_J, it would help a lot if you could do a factory reset on our Nest Hub Max for us to know if the horizontal lines will disappear or not. Also, if it persists, kindly send us a picture showing the horizontal lines on your Nest displays.

Below are the steps on how to upload a photo or video:

• Start a new post/reply here.
• Click Insert Image.
• Choose an image source location.
• Follow the on-screen instructions
• Also, you can tap the "Drag and Drop" option. Maximum attachment is 5 MB.

Keep us posted.

Best,

Dan

[Muddi]

Hey everyone,

How's it going with your Nest Hub display? Let us know by updating this thread and the Community will be happy to lend a hand.

Cheers,

Muddi

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan