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Nest Hub v TuneIn

Adamfog
Community Member

I'm a fan of Google products. So much so, I stopped my wife buying an Amazon hub the other day. She wanted a "smart speaker" that could play radio on a simple voice command, rather than casting or bluetooth-ing, for when her mother is here babysitting the kids.

I instead took delivery of a new Google Nest Hub (2nd gen) yesterday and very disappointed to find that TuneIn will not work. 

 

Commands: 

"Hey Google - play TodayFM on tunein" 

"Hey Google - play 2FM on tunein" 

 

The response is "I looked for TodayFM on tunein but it either isn't available or cannot be played right now" 

 

The same happens for any radio station. It will not play via TuneIn whatsoever. 

 

I can play tunin on my phone and it will cast to the nest hub but that isn't good enough. I need nest hub to be able to play radio without having to cast. It's what I bought it for. 

 

Quite annoyed here. Is there a fix or should I return it? 

 

10 REPLIES 10

BuxomedBee
Community Member

I'm returning mine. Got the same issues. And I can't even turn off the green light on my Nest, even though it is my home I'm viewing.. 

Hey Robbers, heads up (*green light blinking*) even though the owner has called the cops hoping they'll catch you in the act.. I'm (*green light*) going to let you know so you can flee before the police arrive to arrest you... 

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for reaching out.

 

Sorry to hear about what you're experiencing right now. Has anyone of you tried to perform a complete reset to their Google Nest speakers to see if there are any changes? Also, can you please tell us what country are you located at?

 

Best,

Princess

I have tried a full factory reset. It has no effect for this problem. TuneIn still does not work. I am in Ireland. 

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

I appreciate all the details you've shared as well as the steps you did. If you still have the same issue on your devices, please do not forget to send feedback using the keywords: "GHT3 Unable to play <name of station> in Tune In." Also, update this thread with your country and device.

 

Rest assured that our team is working vigorously on this issue. I'll update this thread again once I got more information to share.

 

Best,

Princess

GHT3 Unable to play <ANY STATION> in Tune In. 

 

Google Nest Home (2nd gen). 

Ireland. 

Princesss
Community Specialist
Community Specialist

Hi Adamfog,

 

Thanks for responding.

 

I'll make sure to update this thread as soon as we have some news to share.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

We appreciate your patience.

 

Can anyone confirm on this thread which country are you in as well as the radio stations that you're having issues with?

 

Here's the format:

  • Country
  • Radio Stations that are not working
  • Cast firmware version

Will wait for your responses.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Checking in of you have seen my last post. Kindly provide the info needed for those who are still experiencing the issue.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi

BuxomedBee
Community Member

Ive tried a full reset. And Im Australia