Nest Hub won't connect as a bluetooth speaker

[AashishAx]

I have been trying to connect my nest hub as a bluetooth speaker but it doesn't seem to work at all. I tried connecting to both an android device (Pixel 8 pro) and a windows pc. In case of my android, it brings up the "Pair" window but after I click pair nothing happens. The device shows up as a "saved device" but can't connect to it all.

In case of windows, it connects and immediately disconnects saying "something went wrong" and I can no longer connect it. I can't forget the device and try to connect again since it wont show up on the bluetooth list anymore, not until I restart the device. 

I've already reset the device once and still no luck

[mejiacruz]

Hi @AashishAx 

I apologize for the long time to respond, I'm sorry for the inconvenience. I'm placing some steps below so you can use your Nest Hub as a Bluetooth speaker:

1. Open the Google Home app: This app manages your Nest devices and other Google Assistant compatible devices.

2. Select your Nest Hub: Tap on the tile or icon for your Nest Hub in the Google Home app.

3. Go to Settings: Look for a settings icon or menu within the Nest Hub options in the app.

4. Find Audio Settings: Navigate to the section related to audio settings for your Nest Hub.

5. Enable Bluetooth Pairing: There should be an option for Bluetooth or Bluetooth pairing. Enable this function.

6. Pair your phone/device: Put your phone or device you want to use for Bluetooth playback into Bluetooth pairing mode. On your Nest Hub, it might show available devices or prompt you to search for new devices. Select your phone/device to pair.

7. Play your audio: Once paired, you can use your phone or device's media player app to play music, podcasts, or audiobooks. The audio will stream through your Nest Hub speaker.

Please try those steps and let me know if you get stuck in one of them or if it shows any error message.

All the best,

Josh

[GimmaWapuza]

I got the same problem. I´ve done everything what you have said. Bluetooth isn´t working. I think it´s broken. Should I try something else?

[mejiacruz]

Hi @GimmaWapuza,

I'm really sorry that you are having this type of situation with your Nest Hub. I’ll need additional information from you that would be best shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. Please let me know once you’re done.

All the best,

Josh