Nest Hub won't connect to wifi

[Andym]

I've just changed my broadband provider and am having a nightmare connecting my devices. I have 2 x nest hubs and 1 of the older 1st gen screens. They will not connect to wifi, I've tried everything including connecting directly to the devices via WiFi and using 2.4ghz and 5ghz. The setup wouldn't work I initially and then 2 of them eventually connected by themselves. I've since powered one off and it will not connect. After just rebooting my router, the second also now won't connect. I've checked router settings and all looks ok. Pulling my hair out here so hoping for some help. I should point out that I have a Nest Hub max, Android TV and Chromecast ultra all currently connected to wifi ok.

[Princesss]

Hi Andym,

Thanks for posting.

Sorry to hear about what you are experiencing with your Google Nest Hub. I appreciate all the detials you've shared as well as the steps you tried.

Since other Google Home/Nest speakers as well as Chromecast can connect to your WiFi without any issues, we'd like to ask you to try setting up your Google Nest Hub using a mobile hotspot so we can further isolate the issue. From there we would now what would be the best steps to try on.

Keep us posted.

Best,

Princess

[Jake]

Hey Andym,

I wanted to check in and see if you managed to see Princess_S post? Are you still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

[Jake]

Hey Andym,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

[Jake]

Hey Andym,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake