11-24-2023 04:52 AM
When asking Nest Hub Max to load the Nest Indoor Camera(wired) I get a dark screen and eventually it loads and then disconnects after five minutes. This is also happening to the other Nest hubs. I have to reset all the hubs and the nest cam and problem process. Please advise of remedy..
12-07-2023 11:23 AM
Hi Ny2jax,
Thanks for posting. I apologize for the inconvenience you're experiencing. We'll work together to identify the cause of the problem and find a solution. A few questions: when did it begin? Were there any recent changes made? Are you able to stream your Nest camera using the Google Home app? Have you been experiencing any Wi-Fi outages recently?
I look forward to your response.
Regards,
Juni