09-24-2021 01:04 PM
No matter what I do I cannot reconnect the Nest Max Hub and I cannot find proper instructions to get it working and no one to contact.
09-24-2021 01:13 PM
Which part are you getting stuck at?
Typically to set it up you open the Google Home app and press the + button and then follow the instructions. Is it finding your Hub when you do that?
09-24-2021 01:40 PM
After factory resetting three times it is now working except for the camera. I cannot get that to connect. Very frusterating.
10-11-2021 12:12 PM
Hi All,
It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!
10-12-2021 08:22 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
09-25-2021 11:11 AM
I can't get the camera to work either in the Nest App or Google Home App.
10-05-2021 10:09 AM
Hello All,
First, thank you @CarlosS for answering this thread.
Hello @lldedic and @Newkydawg
Thanks for your patience! I am sorry to hear that your Google Nest Hub Max camera is not working. I understand your concern and would be more than happy to help find a solution.
First, could you please try these troubleshooting steps?
Please let me know if it helps resolve the issue or not. I look forward to your response, let's get this issue resolved!