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Nest Mini 2 - Please Login to the Google Home App

YSN
Community Member

I'm not sure about the interval but I think maybe every 24 hours or less, the Nest Mini 2 says "Please Login to the Google Home App". When I open the App, then I need to disconnect and reconnect the Nest Mini to make it work. I've tried resetting it but keep having the same problem. Is there any way to fix it or do I need to do this every day to make it work? 

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello @YSN 

 

We are so happy to see you here! I apologize for all this inconvenience with this disconection on your Nest Mini and Google Home app. Don't worry, I'm here to help you with that.

 

Let me give you a hand to find an answer for this situation.
Could you answer the next questions to get more details about your device:

 

 

Feel free to keep us posting with these details, and definitely I will do my best for this situation.

 

Best regards,
Douglas.