Nest Mini Problem

[AndoverF24]

Over past couple of days suddenly no longer able to play Radio Caroline :  Get message " I can't do that here but you can ask me to play it on one of your other devices"  Have tried device factory reset but not resolved issue.  Any suggestion show to fix.

Also tried asking "Play Radio Caroline on Global Player ...and also separately on Tunein 

" Get message " I've looked for Radio Caroline on Global Player/Tunein but either isn't available or can't be played right now"

[Azarco]

Hey AndoverF24,

That certainly hasn't been easy for you — let's see what's going on.

Is it working when you use Google Assistant on your phone? Are you still able to play music on your Google Nest Mini? Also, is it only happening on this particular station? Could you try reinstalling your Google Home and Google Assistant app? Rebooting your devices and router might help too.

Thanks,

Alex

[Azarco]

Hi AndoverF24,

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.

Regards,

Alex

[Azarco]

Hey AndoverF24,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Best,

Alex