2 weeks ago
I got exactly the same issue as this article described.
This has happened since I bought Nest Mini. (like at least 2 years)
This issue hasn't been solved. Is there anyone who can escalate the issue?
I have reached out to support, and their only suggestion was to perform a factory reset and try again, which I am certain does not work.
It happens to ALL MY NEST MINI.
The only difference from the article is that I use YouTube Music as my media service, so I don't think the media service matters.
https://www.reddit.com/r/googlehome/comments/s4xvh2/nest_mini_not_listening_while_music_is_playing/