11-13-2023 11:45 PM - edited 11-13-2023 11:47 PM
Hello
I have two Google Home Nest Mini. I have two speakers, which are connected to each one of the home minis via bluetooth.
When I use Spotify, every time it changes to the a new or next song in the playlist, it start play for a second, then it starts over on the same song and then plays the until next song.
It does it on all songs, on both my Nest Mini's and on both my speakers.It does not act like this if i do not have the Bluetooth speakers connected.
I have reset both my Nest Minis, I have re-paired both the speakers, I have unlinked spotify and re-linked the Home app.
I did som search on internet and found some old threads with users who have exactly the same issue, but I don't see any solution to the problem in these threads.
Firmware on my Home Minis is: 2.57.375114
My speakers are: one Marshal, and the other is a JBL.
My phone is an Samung S22
Regards
11-14-2023 04:27 AM
I bought a Nest Hub Gen2 today too. And I connected it to one of the bluetooth speakers and it has the exact same Error when I uset the new one. It plays 1 second of the song, then the sound disappears for 1 second, then it continues to play the rest of the song then when it switches to the next song, it goes silent for another second, then it continues. It's the same on all songs and on all playlists.
So now I have three different Google devices, and all three have the same error.
Pretty annoying.
11-17-2023 09:05 AM
Hi TotalPE,
Thanks for reaching out. I apologize for the inconvenience you're experiencing. We'll work together to identify the cause of the problem and find a solution. To cover all bases, if possible, could you try to use another network, then observe if it makes a difference? Let us know the result by updating this thread.
I look forward to your response.
Regards,
Juni