Nest audio crackling and popping

[XWKAX]

Today my Nest speakers connected to my Chromecast started crackling and popping like it's their job. I can't even watch anything anymore because it's annoying and distracting. I hopped on here to see what the fix might be but it looks like as of 2022 there was no fix and Google shut down the thread. How convenient for them. 😒 

However that doesn't solve my issue so I'm restarting a new thread. Has anyone figured out how to really fix this or am I SOL? 

[AlwaysRaining]

Having the same issue, only started a few weeks ago. Given that users have been reporting this issue for a while there should be an update to fix this by now. C'mon Google, sort it out!

[Dan_A]

Hi folks,

@XWKAX, @AlwaysRaining, this is not the experience we want you to have; let us help you. A few questions: which Nest speakers and Chromecast are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first:

1. Unplug the power cord from your router, followed by your Nest speakers.
2. Plug in your Chromecast into a different HDMI port on your TV.
3. Plug them back in after 3 minutes.
4. Make sure all devices are in the same Wi-Fi network.

To narrow things down, which device is giving you the crackling and popping sound? Could you try having them play music individually?

Let us know how it goes.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Kri5]

I have two Google Nest Audios that crackle randomly too. I've tried everything I can think of from unpairing them, factory reset, different power outlets, different music sources, different settings etc. Tried everything that I've found online but the problem still persists.

[Juni]

Hi Kri5,

Thanks for reaching out and for being a step ahead of us. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once done.

Regards,

Juni

[Kri5]

Done. Filled out that form.

[Juni]

Hi there,

We got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon. 

Thanks,

Juni

[Princesss]

Hello Kri5,

I've seen that you have been assisted via email. I'll consider this post as complete and let's continue working on that channel so we can assist you further. Feel free to start a new topic anytime you need assistance with your Nest devices and the Community would gladly lend a hand.
 

Best,

Princess