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White Screen Nest Hub 1st gen

Martinkn
Community Member

Since other threads are already locked, I open a new one. My Nest Hub stopped working approximately 2 weeks ago, tried couple of FW resets. 

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4 REPLIES 4

Princesss
Community Specialist
Community Specialist

Hi Martinkn,

 

Thanks for bringing this up.

 

We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

We just want to check if you have seen our response posted above. Let us know once you're done filling out the form so we can check it.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello Martinkn,

 

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon. 
 

Best,
Princess

Princesss
Community Specialist
Community Specialist

Hey Martinkn,

 

I've seen that you have been assisted via email. I'll consider this post as complete and let's continue working on that channel so we can assist you further. Feel free to start a new topic anytime you need assistance with your Nest devices and the Community would gladly lend a hand.
 

Best,

Princess