Nest do not work.

[Calderwood]

I can cast audio from my phone to a selected speaker,  but ask it to play something other than Spotify, like a radio station, it says playing the station name and NOTHING happens. When you say something sometimes it responds that you can't do that without setting up voice match. I already have that and my voice match works fine on my phone.  This is now one year with these crappy things not working.  Total waste of money and I think time to dump the Google sound and go for another system. What do people recommend?  

[DeboraJ]

Hi @Calderwood,

Thanks for reaching out to the community! I'm sorry to hear that you've been experiencing issues with your speaker devices, specifically that they won't cast music from other services besides Spotify and they keep telling you to set up "Set Up Match" even though you've already set it up correctly. I understand how frustrating this can be when you've invested a lot in something and it suddenly stops working, but don't worry! I'm here to help you with that.

Before we move forward, I'll need some more information from you:

• What type of speaker do you have?
• How many speaker devices do you have?
• If you have more than one, is this issue happening with all of them?
• What is the command you are using to play the radio station or other services?
• Which music services are you having a problem with?
• Is the Google Home app up to date?
• What is the firmware version of your devices?
• Have you tried any troubleshooting steps? If so, could you please list them?

Once you have this, I'll be more than ready to assist you!

Best regards,

Debora