cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest does not wake my TV via Chrome Cast when casting

Izelube
Community Member

I have a problem when casting from my Google Home Nest Hub (2nd gen).

I use “listen to xyz on Spotify on All Speakers” and “All Speakers” is a group linked to all google speakers AND my Google Chrome Cast 2nd Gen….

Problem is, while it starts casting, the Chrome Cast does not “wake” the TV it’s connected to, so I have to follow-up and start TV manually.

If I just use single cast to TV it works, and wakes TV…

8 REPLIES 8

Princesss
Community Specialist
Community Specialist

Hi Izelube,

 

Thanks for reaching out.

 

Could you tell us if this is working before on your TV? Also, have you tried to ask it a different content to cast using a different music provider? Let's make sure that all these devices are all connected to the same Wi-Fi network and TV should be on standby mode to make it work.

 

Keep me posted if you notice any changes on its behavior.

 

Best,

Princess

It has worked before, and still today, in the sense I can wake TV manually via “Hey google turn on TV” (name of my chrome cast)…

But when you cast to a speaker group where chrome cast is included, TV is not turned on - I am assuming you are not specifically sending a “turn on” command to the Chrome Cast in the speaker group…?

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

No, still a problem. See previous reply. Might add that, yes it’s on same wifi. Works to manually turn on TV after all…

Princesss
Community Specialist
Community Specialist

Hi Izelube,

 

Thanks for the additional info. That's right, if you will cast a content on speaker group, it will not automatically turn the TV on. Make sure that the Chromecast and other devices are turned on before casting for it to work.

 

Best,

Princess

Do you handle ”customer feature requests” at Google? 🙂 If so pls consider this one…

Princesss
Community Specialist
Community Specialist

Hi Izelube,

 

We'll surely take this as a feature request and we will appreciate if you can also send feedback from your end by following the steps on this link: https://goo.gle/2NvQG6R

 

We know that there are lot to improve with our devices, but with your help we all hope that these possibilities would be available in the future.

 

Best,

Princess

aatienza
Community Specialist
Community Specialist

Hey there,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

I appreciate the help, Princess.
 

Thanks,

Archie