Nest hub 2. Terribly slow

[RicardoVenancio]

My nest hub is terribly slow, i already disabled the sensor. When i try to play a music by default it puts the video, stops at mid song. It seems to take ages to download the music. But its like beside the router, by the way a nest wifi. 

the nest minis i have seem to work fine. I already increased sensitivy, but it seems the contection to internet maybe very very slow. 

[RicardoVenancio]

It seems to got better. I had done a lot of things before including a factory reset, but i had changed the place of the hub few days, and it’s now little closer to the router. 

what i have noticed, it was that the hub was stuck at the 2,4 ghz wifi, and informed weak connection. It is 3 meters from the router thou.  Maybe the space is congestioned and interferes with the hub making it slow. With the factory reset it connected with the 5 ghz wifi and it seems for now to have made the hub fast enough to be used. 

[Alex_S]

Hi RicardoVenancio,
 

Thanks for visiting the Google Nest Community. I’m glad to hear that you were able to sort this out. The 2.4 GHz band works best for farther devices, while the 5 GHz is the fastest connection and works best with closer devices. Interference may also be a factor, especially if the Google Nest Hub 2nd gen is close to a device that can also broadcast its own signal.

If you have other questions or concerns about your Google Nest Hub 2nd gen, let me know.

Regards,
Alex