Nest hub 2nd Language

[RicardoVenancio]

Well, any suggestions for me?

Well a year ago I bought a Nest hub 2gen. At first after some time it started to mix languages, English and German. The cause I guess was that the hub is not sold at Portugal, and the version maybe was German. At some point it started working well, after a lot of talks here... not sure what happened.

Now I bought a second lol. Now I guess the version is from a twain. And after 2 or three days started to mix English and chinese Taiwan. 

Well, I noticed that in the info at home app, of the display, the one is working fine it says the language is Portuguese, pt-PT, even if it has to work in English, because Portuguese is not supported. 

The new one says the language is Chinese Taiwan, zh-TW. I guess it is this that ultimately forces it back. 

Any thoughts how can this be corrected and put the 2 working well?

Thank you.

[RicardoVenancio]

Made a second factory reset, took the plug out 30 seconds, and now appears a pt-PT. Lets see if the chinese language doesn’t come back now. 

[Alex_S]

Hi RicardoVenancio,

How is it going with your Google Nest Hub 2nd gen? Did it stay in the correct language that you set?

Regards,
Alex

[RicardoVenancio]

Yes, thank you. I guess it is really from what I was talking. The defined language that appeared in the home app. With the second reset it assumed pt-pt. I also did a feedback in the home app. 

[Alex_S]

Hi there,

Awesome! Thanks for the update and for sending feedback. We’re always looking for ways to improve, and your feedback is a big help. Should you have other questions or concerns, you can always reach out to us here in the community. We’ll be more than happy to assist you.

Cheers,
Alex