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Nest hub gen 2 sleep sensing

Vian
Community Member

I bought a Google nest hub gen2. There is no sleep sensing option wheb i go on to the Google home app and into the hub settings where i am suppose to activate sleep sensing. 

4 REPLIES 4

Vian
Community Member

I'm from South Africa, not sure if that is the issue. If this is the case, when will it be released in south africa 

frances
Community Specialist
Community Specialist

Hi Vian,


Thanks for reaching out! Yes, you are correct, sleep sensing is not available to you because you are in South Africa.

  • At this time, the Google Nest Hub (2nd gen.) features such as sleep sensing only work in released countries.
    • This includes: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom, and the United States (except for Puerto Rico).

I personally do not have any information about future supported countries. However, if you'd like, you can send in your feedback and comments to the team. Here are the steps to sending in feedback.

 

Please let me know if you have any other questions or concerns, thanks!

frances
Community Specialist
Community Specialist

Hi there,

 

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.