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Nest hub max doesn't marked watched epidoes

karisabas
Community Member

When I watch an episode of something on Netflix on the nest hub max, it doesn't marked it as watched on the netflix app. So the next time I ask the hub max to play an epidode it plays the same episode. 

1 REPLY 1

Princesss
Community Specialist
Community Specialist

Hi karisabas,

 

Thanks for posting in the Community.

 

Sorry to hear about this experience. I know that Netflix is already linked on your Google Nest display, however, with the one you're experiencing, we can try to unlink your Netflix account from your Google Home app and link it back. Here's the steps you can follow:

 

  1. Make sure your phone or tablet is connected to the same Wi-Fi or linked to the same account as your speaker, display, Chromecast, or Pixel Tablet.
  2. Open the Google Home app Google Home app.
  3. Tap your account.

Verify that the Google Account shown is the one linked to your Google device. If correct, tap to close the account window. To switch accounts, tap the triangle next to the Google Account, then tap another account or Add another account.

  1. At the bottom right, tap Settings.
  2. Under Services, tap Video.
  3. Under the video app you want to connect, tap LINK.
  4. Complete the sign in steps.

Note: For Netflix, if you have a personal profile on a Netflix account, you can link your personal profile and set up Voice Match to play content where you left off.

 

Let me know if these steps work.

 

Best,

Princess