Nest hub max talk and listen

[Rodserv71]

When I use my Samsung phone to talk to the nest hub max camera the volume is very low .

I have turned volume up on the max hub but it is still so low

Thanks

[Rachael]

I've got this issue too

[divadyasdnil]

I thought the problem was resolved with the latest update to Google Home but I was wrong.  Adjusting the volume of the camera in the Home App Audio settings, for example lower then to back high, results in talk and listen working correctly at that time.  But only for 1 instance.  When you stop live video then return to it and try talk and listen again the volume problem is the same as it was before, far too low for anyone to hear it.  Please advise Google the software defect is NOT fixed for Samsung phones.

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey all,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[divadyasdnil]

The problem is not resolved. Going into Google Home settings to adjust camera volume appears to result in a temporary fix but the low volume issue reocurrs when you next try talk and listen.

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Here is an article with more details that could be of help. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake