Nest hub not connecting to wifi

[Abahsl]

I am not able to connect my jio fiber wifi with Google nest hub 2 nd gen it's showing cannot connect to wifi I have tried both 5 and 2.4 GHz connections but it's not working . Earlier I had a hathway net connection with which it was connecting but now it is not able to connect with jio fiber please look into it 

[Princesss]

Hi Abahsl,

Thanks for reaching out. Here's some steps that would help you connect your Google Nest Hub to your Wi-Fi.

Connect your speaker or display to a new Wi-Fi network

If your device isn't currently connected to a Wi-Fi network, set up the device in the Google Home app.

1. Open the Google Home app .
2. Tap Devices Add New device.
3. Follow the in-app steps.

If these steps don't solve the issue, you'll need to factory reset your speaker or display, then set it up again.

Change the Wi-Fi network of your speaker or display

If your speaker or display is already set up on a Wi-Fi network but you need to change your Wi-Fi password or connect it to a new network, you'll need to forget your current Wi-Fi network and set up the device in the Google Home app again.

1. Open the Google Home app .
2. Tap your device's tile.
3. Tap Settings Device information.
4. Tap Wi-Fi Forget network.
5. Return to the Google Home app home screen and follow the steps above to connect your device to a new Wi-Fi network.

If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.

Let me know if these steps work.

Best,

Princess

[Princesss]

Hi Abahsl,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess

[Princesss]

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess