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Nest hub playing adverts even with YouTube music subscription

Klonky
Community Member

Had asked my nest hub to pay music while having dinner and video adverts started playing between songs. This is despite the fact I have a paid subscription. This doesn't happen all the time but does occasionally happen. In the occasions it happens, the assistant reply to play music is different to the standard "ok, playing on YouTube music".

1 REPLY 1

aperezdeleon
Community Specialist
Community Specialist

Hi there Klonky,

 

Thanks for reaching out to our community.

 

It's not ideal for your Nest Hub to show you ads when you have a YouTube Premium subscription. Since you've confirmed your subscription is active, let's explore some options to get your Nest Hub back on track.

 

  • Check this article to perform a Reboot on a Nest speaker or display
  • Ask Google Assistant differently, or specifically say "Hey Google, play (Song) on YouTube Music," to ensure it uses the paid service.

If you perform these steps and don't notice any improvement, I recommend unlinking and linking YouTube Music again by following this article about setting your default music service. 

 

Let me know how it goes.

 

Regards,

Angel.