10-29-2024 12:34 PM
Hello my google nest hub is showing a very low quality screen resolution since several weeks ago. The display is now like a very bad quality screen ... I restarted it and unplug for 10s an so on, but I'm still facing the same issue.
https://photos.app.goo.gl/nh1Rnm4wSjyNYkfR9
https://photos.app.goo.gl/mJp7hhRWtG7d78Gy6
https://photos.app.goo.gl/NKxZqa11nLu6qS377
11-01-2024 08:55 PM
Hi JimmyProton,
Thanks for reaching out to the Community. I am sorry that you are experiencing issues with your Google Nest Hub and the screen resolution. But no need to worry, help is here.
Before we get started with further troubleshooting, let me ask you some important details:
Forced Reboot:
Nest Device Firmware: Update Firmware: Check for any available firmware updates for your Nest devices. Sometimes, updates can resolve language-related issues. Check for Software Updates: Ensure both the Google Nest Hub and Google Home app are up-to-date.
Reset Nest Speaker: If none of the above solutions work, you might Factory reset your Google Nest or Home speakers or displays.
Please keep me posted.
Best,
Mario