Nest mini at uni

[Colin007]

Hi, I've just started uni. I'm trying to connect my nest mini to their WiFi. I've registered the devices mac address on my uni account but it still says unable to connect. It worked perfect at home and there's no issues with the WiFi at uni. I've factory reset the device and installed it all again but with the Sam results. My phone and laptop connect fine, phone being an iPhone. Any advice how to resolve would be greatly appreciated.

[Princesss]

Hi Colin007,

Thanks for reaching out.

Wi-Fi networks on dormitories, hotels, cafe and other establishments are not officially supported by Google Nest speakers, so they may or may not work with this type of network, it is not guaranteed. These type of networks has limitations on what devices can connect to it and also a security risk since this is a public network. However, if you still plan to get it connected, you can reach your local IT or network administrator and let them know that you want to connect your device to that network.

Hope this helps.

Best,

Princess

[Muddi]

Hey Colin007,

I hope we were able to answer your question with the info provided by @Princesss. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

Cheers,

Muddi

[Muddi]

Hi Colin007,

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi