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Nest mini connected but cant be found

Aryn
Community Member

I recently reset my modem and router to resolve some wifi issues. My nests were playing up also (disconnecting randomly and taking excessive time to respond). Now I have factory reset all 3 (2x nest minis v2 and 1x google home mini v1) but when i set any of them up through the app it says connected but cant be found. My router has UPnP enabled and AP isolation is disabled. The settings are all default and all devices have been reset, turned off and back on and I have restarted the google home app and restarted my phone.

1 REPLY 1

Muddi
Community Specialist
Community Specialist

Hello Aryn,

 

I apologize for the delayed response. I understand how frustrating it can be when your Google Home and Nest Mini devices keep disconnecting from your network. To help troubleshoot the issue, you can try setting up one of your devices using a mobile hotspot. Please keep in mind that you will need two mobile devices for this setup - one to serve as a router and the other to set up your speaker.

 

Let me know how it goes.

 

Cheers,

Muddi