11-24-2023 10:15 AM
My Nest Audio is having the exact same issues as this person:
It turns on with 2 lights, will do the light cycling for a minute, then turn off. Can't do a regular reset, so have done the 10x hard factory reset 4 times now, and it still does the same thing. Tried plugging it directly into the wall instead of a splitter, nothing. Tried a friend's Nest Audio power cord, nothing.
Is it bricked? The device is around or under 2 years old.
12-01-2023 05:45 AM
Hi Pandarama,
Thanks for reaching out. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once done.
Regards,
Juni
12-04-2023 04:32 PM
Hey Pandarama,
We got your form — we'd suggest keeping track of your inbox as our team will be emailing you soon for more details.
Cheers,
Muddi