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Nest Audio turns on, then off.

Pandarama
Community Member

My Nest Audio is having the exact same issues as this person:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Unable-to-connect-or-reset-Google-Nest-...

It turns on with 2 lights, will do the light cycling for a minute, then turn off. Can't do a regular reset, so have done the 10x hard factory reset 4 times now, and it still does the same thing. Tried plugging it directly into the wall instead of a splitter, nothing. Tried a friend's Nest Audio power cord, nothing.

Is it bricked? The device is around or under 2 years old. 

2 REPLIES 2

Juni
Community Specialist
Community Specialist

Hi Pandarama,

 

Thanks for reaching out. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once done.

 

Regards,

Juni

Muddi
Community Specialist
Community Specialist

Hey Pandarama,

 

We got your form — we'd suggest keeping track of your inbox as our team will be emailing you soon for more details. 

 

Cheers,

Muddi