Nest mini explicit music skipped

[ldj1996]

Hi all,

Does anyone know why my nest is skipping explicit music. I have tried turning off filters/restrictions in digital and wellbeing but it keeps saying "something went wrong" when I try to force playback. I have also made sure YouTube Music is not stopping playback either via restrictions so don't know what it could be. Any ideas? Thanks.

[GothamNY]

@ldj1996 not sure I have a solution yet, if at all, but the music you're playing, what is the source, meaning is it a curated station or is it music you own from your library, or are you asking for the device to randomly play a song?

[ldj1996]

Hi thanks for the reply, I always cast my music from an online medium primarily YouTube Music.  The Music is downloaded to my device via the YouTube Music app and found in there. In both circumstances Nest skips all the Explicit media found in the playlist even if I ask it to play a song from there. Upon immediately disconnecting from Nest it will play explicit tracks through my phone instead as normal. I have found a workaround for now I have to cast via mirroring essentially making the app defunct of streaming to Nest. So yes definitely strange indeed. I'll have to see whether it affects other apps too but for now a short term solution is to indirectly use audio mirroring. 

[GothamNY]

I honestly don't know but suspect that it works flawlessly if you use your personal device with headphones too.

Here are my guesses: YTM to avoid explicit lyrics skips those songs so as not to offend so when you mirror the true source is your phone. The second part is this -- when playing music, more often than not, it's from the cloud even though it's on your phone unless the assistant is told to play it from your library -- cloud music playback is generally sterile and defaults always to the clean version for playback it's done that way because it's more efficient for the service and uses less user bandwidth while possibly trying to avoid fallout for foul language on an open speaker. Third, without using voice commands manual selection of explicit version will be played because the user has physically, deliberately expressed that's what they want to hear,  and it's not a mistake of voice instruction from some random operator, say your kid, or anyone else who also happens to be in the home. Keep in mind any random person can call for music and the default accountholder's music choices and selections will play.

Let me ask this when you say "cast" explain what you mean by that; people tend to use that interchangeably but it makes a difference. To me, casting means you've clicked the cast button on a handheld, thereby directing music from the source (handheld) to mimic play from that device. Absent that process it's streaming, so I just want to be clear I'm understanding how you play music.

That all said, it's probably not solvable by Nest. YTM is programmed and designed to work with your speaker, much like a smart TV monitor is hostage to the content streamer. How YTM allows us, users, to access the content and the safeguards for lyrics is their secret.

[sho]

how do u cast via mirroring?

[Vranjes]

Same problem here... Skipping songs and when I ask for a explicit song Nest mini answers "sorry, something went wrong, when you're ready give it another try"... I'm in contact with YouTube Music support. I'll let you know when I have some information 

[ldj1996]

Hi, have you tried using the audio mirroring function in the Google Home app. Shouldn't have to do this as I believe it's a YouTube problem. I'm pretty sure it's bugged. Some how I think the content restrictions for some reason overides the nest especially if it will let you screen cast it over. But hopefully it will get resolved. 

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and see I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[CB]

Yes still exactly the same issue and I don't know if it's connected but I can no longer ask Google home to play me music without adverts despite me being a paid subscriber. So I can't listen to my playlists and cast because it skips songs it deems to be explicit (and you'd be surprised how many non explicit songs that includes) and now I can't ask Google to play the playlist direct without it inserting ads

[Amica_Almasy]

The problem still there. Google minis skipp these songs too 😕

[MitchSteininger]

Hey, I have the same issues. Have you already figuered out, what the problem was? Please let me know. Best, Mitch

[Vranjes]

The support wanted to tell me if they have solved the problem or if they know what we can do. I didn't get any response... 

[Lcosmic]

1. I literally have the opposite problem. I have restricted explicit on all of my nest my home minis and you tube music and it still plays it. The only thing that it doesn't do is show me the name of the explicit song in the home app when it's playing. Google support and you tube music have no solutions. So my 9 yr can listen to any song at all. Charming. 

[CB]

I contacted google home about this because I have the same problem- it's so annoying because actually so many songs are explicit, without having hardly anything explicit in them. But they couldn't help me. 🤷 

[GothamNY]

I'm not surprised you got no help talking to Nest Home support. As indicated earlier, music access is service-dependent and what it allows the Google Assistant on the speaker to access. We've linked our accounts to a speaker, that's it -- the speaker isn't the source of the music. Whoever your music service is, is responsible for that interaction and enforcing the no explicit lyrics on your account.

Some may think "but it's all Google" it's still a different division. As I've learned, they don't all sit down the hall from each other but sometimes each group is in a different city miles apart.

[CB]

Well i don't agree it's all to do with the music service provider because the speaker will let me play the song it just won't let me cast the song to the speaker. 🤷 Thanks anyway

[Vranjes]

I see it the same way! 👌🏼

[ConnorGlennon]

Edit: Did some testing and it does appear to be a YouTube music issue for me. I factory reset the device hoping it would help. It appeared to at first but I was wrong. I triggered my "Explicit music test" routine with the nest as the target device. It worked fine. But it wasn't using the casting directly from the app as I could still play music on my phone at the same time. So i cancelled the "casting" in the home app and triggered it in the YT music app. Casting through the app the explicit content was skipping. Switch it off and use the routine/assistant and it works fine. Not ideal though as you have much less control of what plays.

I also just did another test and while you can play one explicit song you can't play a playlist containing them. Or more accurately you can play a playlist containing them but they'll be skipped. Looks more like the provider than the assistant/nest/home. Time to go open bugs on YTMusic. Weird how it works for the TV though. 

Original;

You say that but the provider works fine with my TV. As a software developer I can appreciate you could probably be right bit if I were debugging the issue amd found that the YouTube music app was playing fine on my phone, casting explicit songs no problem to my SmartTV but only my nest mini was skipping aongs my first assumption would be the issue being on the device or the home app.

Reading a few comments on this thread one person said they were having the opposite issue where the filters weren't filtering explicit content. Makes me think someone put a NOT operator in the wrong place and we should all try telling the home app to do the opposite of what we want here 😅 I agree it likely isn't the hardware and it's onboard software/firmware. I've had a ton of issues with the home app and it even connecting to my devices so my faith in the app is very small.

[CB]

I don't remember saying it worked fine with my TV sorry, it works fine with my Google display Hub though, maybe it was an autocorrection. Google told me that the devices don't like a Yahoo email so they think that might be the problem.  Yeah unfortunately I've come to the realisation, that their new app and wifi controls and music is absolutely not hassle than it's worth and they don't give a jot about fixing any of it. I'm looking into alternatives but thanks for your response.

[Gionest]

I have the same problem but it doesn't seem to be related just to the Nest device. In fact, if I listen a particular music album using YouTube Music as a source, most songs are skipped by Nest but if I listen the same album using Amazon Music as a source, Nest allows me to listen all the songs.

[Chromie]

I have the same, also with Apple Music, so it's a Nest problem...

[The_Calluminati]

Hi all,

Sorry for the late reply but I got this fixed by completely resetting everything, ie got rid of the home and went round factory resetting all the Google homes (a lot btw!) And now it works perfectly

[CB]

Thanks for this, i did that too and it fixed it but only temporarily then it came back after a day or two so I hope you have better luck. 🤞

[Mastoid]

This continues to be an issue after months when using YouTube music.  Makes it pretty unusable to be honest.  I just switched to Tidal, and it seems to play explicit tracks.  I guess if it keeps working I'll cancel YouTube Music.

[Gionest]

I solved the problem decoupling Nest from youtube and reconnecting later. You can do this from Google Home in Settings / Services / Music

[Dacros]

I still struggle with this issue, it started a couple of months ago and it annoys me to no end. It's only explicit content that won't play on my home mini, via Chromecast functionality, and I can't seem to figure out a solution! Fix this please, Google!

[Martink21]

I have the exact same problem. Some tracks are skipped and it seems to be linked with explicit music which is quite a bummer when you are a metal head. So this is really really annoying! 

[Matts2]

Sorry I'm a bit late but I suffer from the same issue.

Only temporary fix I have found is to tell the nest to play the explicit song. Casted songs will play again but the problem returns after a undetermined amount of time. 

[Sugi]

The solution is go to Google Home App, choose the Account where the Speaker is registered to. Now click "digital wellbeing" and "Add Filter". In the Filter you have the choice to determine the kind of filters you want to set and you also have the option to set, that nothing should be filtered. So, badically you have to set a filter, where you confirm, you actually don't want anything filtered.

[Azarco]

Hey Sugi,

Thanks for sharing your resolution to the Community — it's a big help! For others, let us know if the suggested steps above work for you. We're here if you need assistance with your Nest devices.

Best,

Alex

[CB]

I've already done this and it didn't make any difference but thanks for the suggestion

[Martink21]

In my case it was the aforementioned filter that did it, due to our use of Family Link - so if you use parental control that might hold the answer. 

[Azarco]

Hi Martink21,

Thanks for letting us know and for the additional information you've provided — we appreciate it. 

Cheers,

Alex

[Azarco]

Hello everyone,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,
Alex

[Mastoid]

Alex, please try this fix yourself first.  It does not work.  This is probably the first thing everyone tried. 

It also does not address the issue that music casted to a YouTube Music skips all explicit tracks, even when there is no filter on it.  Integrating music streaming into a household with kids should be seamless, and this is anything but.  There should be the option to put a very obvious switch on the app - and an option to just automatically play *clean* versions of songs rather than skipping them all.

This is clearly a software issue, and I'm disappointed nobody from Google has any interest in investigating.

[CB]

So true! They have no interest in investigating or fixing any glitches, quite bizaare for a tech company.

[Azarco]

Hey all,

We understand how difficult this is for you. Could you provide us the cast firmware version of your Nest Mini? Once done, fill out this form so that we can check this with our team.

Best,

Alex

[Azarco]

Hello everyone,

It's me again. I don't want to be a nudge but have you had the chance to fill out the form?

Cheers,

Alex

[Azarco]

Hey folks,

Checking back in if you had the chance to fill out the form. 

Thanks,

Alex

[Azarco]

Hey everyone,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Kind regards,

Alex