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Nest mini gen 2 stops working after a few days

Kat955
Community Member

So I bought bought a nest mini gen 2 to replace the nest mini gen 1 in the kitchen and it had some problems connecting to the app but after a few retries it worked but then after a few days it just stopped working, everytime I say 'hey Google" it just blinks twice and goes "duu duu" and it's showing as offline in the app, I've tired resetting it and same happens after a day or so, I've tried putting it closer or further from the router. I've check if it needed to be updated but nothing. Im genuinely at a standstill here. 

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi Kat955,

 

I know how it feels when something isn’t working the way it should. Let’s further look into it. Are you using a dual-band router? On which band is your Google Nest Mini connected? Do you have other Google Nest speakers or displays connected to the same Wi-Fi as your Google Nest Mini?


Regards,
Alex