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Nest mini gives commute time for car but in settings motorcycle is selected

rlaishram
Community Member

I have setup a morning routine which includes "Tell me about my commute". I have selected the transport mode as motorcycle but still it gives the commute time for car. How do I resolve this?screenshot_motorcycle.jpg

Location: India

Nest Mini Details:
System Firmware: 348702

Cast Firmware: 1.56.348702

Language: en-GB

 

5 REPLIES 5

Dan_A
Community Specialist
Community Specialist

Hi rlaishram,

 

This is not the experience we want you to have; let me help you. A few questions: when did your issue begin? Were there any recent changes made?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

If the issue persists, you can revert your Nest Mini to its original settings and set it up again. Follow the steps in this link and tell us how it goes.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

rlaishram
Community Member

Resetting the best mini 2 didn't help. When I checked on my phone it has the same issue. It looks like the issue is with the Assistant. Please guide me on how to resolve this.

Princesss
Community Specialist
Community Specialist

Hi rlaishram,

 

Thanks for trying some steps. Could you please try this command: "OK Google, how long will it take to ride by motorcycle to the library?" Let's also make sure that the correct home address is selected on your Google Maps.

 

Keep me posted.

 

Best,

Princess

rlaishram
Community Member

By default the mode was car and after changing it to motorcycle it never applied, so to answer your question, it was not a recent issue. Let me try resetting the best mini.

Thank you for a quick response