09-21-2022 08:52 AM
09-26-2022 12:57 PM
Hey NDosreis,
Thanks for reaching out. A few questions: does your device have a wall mount screw slot on its back? Also, when did it start happening?
Give these steps a try:
Let us know how it goes.
Best,
Alex
09-29-2022 01:04 PM
Hey NDosreis,
I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
09-30-2022 08:48 AM
Mine doesn’t have a wall mount. I did those steps and it’s still not working.
09-30-2022 08:51 AM
It doesn’t have a wall mount. I did those steps and it’s still not working.
10-03-2022 01:13 PM
Hello there,
Thanks for the update.
When and where did you purchase your device? Also, what country you're located in?
Best,
Alex
10-06-2022 01:21 PM
Hi NDosreis,
It's me again. Still need help with your Google Home Mini? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Regards,
Alex
10-07-2022 01:24 PM
Hey there,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Thanks,
Alex