03-26-2024 08:45 AM
I've been having the same issue since four years, but I've finally reached the point where I can't take this dog water experience anymore. My Nest mini keeps saying it can't reach certain services or wants me to login via the Google home app. It's completely random when it does that. Sometimes it works, sometimes it doesn't I don't have any control over it and I don't know what is causing it. All my other device work fine. This one, when I try to rest it and set it up again in first says it's having trouble linking, when I try again in works but then the final setting up step fails. When I try to use it after that, guess what, it works! But only for like a day or two before it tells me to login via the Google home app again, where it is constantly shown as offline. I've gone through dozens of forum posts and google staff keeps giving the same, useless answer which amounts to basically "have you tried turning it off and on again" with a few extra steps. Please help, I'm losing my mind over here...
03-26-2024 07:28 PM
Update: it keeps getting removed allegedly by another family member in the home but surprise! That's me as well just on another account/phone. I've found posts about this dating back four years with the Google team asking for patience and logs but there is still no fix for this. Apparently paying money for a product doesn't mean anything anymore.