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Nest mini skips music

SophChavs
Community Member

My mini speaker keeps skipping songs and going crazy every time I try to play media. Is there any way to stop this from happening? I use Spotify for my music and it skips and won’t play the songs I want. 

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey SophChavs,

 

Sorry to hear that you're having issues when playing music on your Google Nest Mini. We'll love to help. 

 

A few questions:

 

  • When did the issue start?
  • How far is your Nest Mini from the router?
  • Does it happen to all songs and music services?
  • Do you have the same issue when casting music to your speaker?

Let's try these steps:

 

  1. Move your Nets Mini within 15-20 ft. away from the router to get enough signal from your network.
  2. Reboot your Nest Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey SophChavs,

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in and see if you managed to see Muddi's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake